Call Center Furniture

Call centers are growing at a remarkable rate. Having the right call center office furniture is one of the keys to a successful program. Call centers have very specific needs; as their function is to service high volume of incoming inquiries or outgoing solicitations. Some call centers are open 24/7 and handle calls from all over the world.

Call Center furniture needs to be able to withstand constant use from a number of employees. Because turnover is high, and Call Center Office Cubicles can be used around the clock; they need to be sturdy. It is important to ensure that the cubicles are built to last. At Cube Solutions, our cubicles are a clone of Herman Miller AO2. This is the most installed furniture system in the world. It is used by many large companies because of its ability to be reconfigured again and again. Our Call Center Office Cubicles have high quality components and are backed by a 12 year warranty. Our call center furniture can be reconfigured many times as the needs of your company change.

Call center furniture also includes chairs. Chairs should be comfortable and adjustable to fit the needs of multiple employees. If a chair is going to be used around the clock, it makes sense to use chairs that are specifically built for that purpose. A 24/7 chair will provide more comfort, will last longer, and will have a longer warranty than standard chairs. Whether you choose to purchase inexpensive chairs and replace them more frequently, or invest in a more costly 24/7 chair; make sure that you understand the pros and cons of each option.

Supervisor cubicles sometimes need to be uniquely configured as well. Many call centers place the supervisor stations at the end of a “run” of cubicles so that the occupant can clearly observe the employees. For this reason, most Call Center Office Cubicles are configured with low panels. Some supervisors opt to have a larger workstation on a raised stage in order to view the entire floor at once.

There are many ways the Call center office furniture can be configured. Contact us today to discuss how Cube Solutions can assist you in achieving the best space plan for your company.